Once you have created your advert, it will be emailed to Gavelhouse for proofing. We then add the suitable reports, activate the pedigree page, provide a map location and Edit all details prior to publishing live. We will contact you if we need to verify any details.

Yes. You can create your listing and either Save for Later or Confirm & Finish your listing. If you choose to confirm & finish, we can load a temporary photograph for you, which can be replaced with a photo of your horse when it is available.

Digital photos taken by a professional are worth the cost and Gavelhouse highly recommend you engage a professional photographer. A quality digital photo of your horse will optimise your listing for the best results. If you are unable to use a professional photographer, a minimum 2 mega pixel camera set at the highest quality would be preferred (See below for more information). Your photo should: * be in landscape orientation * 640 x 480 pixels * have a neutral background, on green grass * fill the frame so you can see the entire horse * ensure your horse is groomed prior to being photographed

Photos need to be a certain size before loading into your listing. The ideal size is 640 x 480 pixels, the minimum size is 520 x 390 pixels. If your photograph is a very large file (2000 pixels and above), you may experience some delay in the loading process. We recommend you either resize your photo before you upload it or email it to us (info@gavelhouse.com) so we can resize and load it into your listing.

Your listing can be approved without a photo. We can provide a temporary photo for you, which can be replaced with a photo of your horse when it is available.

When creating your listing, there is provision for you to either order a video (NZ Raceplay) or enter a link from Youtube or a file from your computer. You may also email a link of your video to Gavelhouse at info@gavelhouse.com and we can place it into your listing.

To edit your listing you will need to LOGIN to 'Your Account'. From here you will see all of your Active listings. Underneath each listing, are various tools, click on 'Edit Listing', from here you will be able to click any or all of the 3 tabs "Listing Details", "Horse Details" and "Images". Simply make your amendment/s by clicking on the appropriate tab, make your change and then click the "Save" button at the bottom of the page. If you need to make changes on 2 or more pages of your listing and you do not press the "Save" button you will be prompted to do so.

We suggest you refresh your browser. If you are still unable to view your changes, we suggest you clear the cache from your browser (your cache is generally found by clicking the name of your browser (Safari, Firefox or Internet Explorer) where you will see "Empty Cache" in the list). Failing both of these options, you can email your changes to us at info@gavelhouse.com and we will amend your listing for you.

To replace or add a photo you will need to Edit your listing. LOGIN to 'Your Account', find the listing you wish to edit, click the 'Edit Listing' button and then click on the 'Images' tab. If you are replacing a photograph, click the 'Remove' button under the photo you wish to delete and then click 'Choose file' under the '*Photo Upload' heading, select the photo from your computer and click the 'upload' button, your photograph will be placed in the next available position. If you want to add a photo, click 'Choose file' under the '*Photo Upload' heading, select the photo from your computer and click the 'upload' button, your photograph will be placed in the next available position. Ensure you click the "Save" button at the bottom of the page when you have finished loading new photos.

To remove your listing from please LOGIN to your account by selecting the LOGIN button on the top right hand side of the Home Page. From here, you will see your 'Active Listings'. Underneath each listing is a set of tools. To remove the listing please click REMOVE, you will then have an option to Delete completely or Click on SOLD. A record of your listing will be kept within 'Your Account' under 'Archived Listings'.

If you LOGIN to your Account, you are able to view any horse previously active online. Your listing will appear as Archived and by clicking on the RENEW button,this will take you to the payment page to re load any advert you wish to re instate.

Yes. You will need to LOGIN to your account, select "Edit Your Details" and update your details to include your web address. Once you have updated your details your web address will be displayed in all of your listings.

Gavelhouse has a fully automated real-time processing system. Your credit card transaction will be automatically submitted on the same day of your order. Note, all credit card payments will be converted to Australian dollars.

Gavelhouse uses ANZ e-gate internet payment solutions with the latest security features. ANZ e-gate solutions interface with Fraud Minimisation tools such as Verified by VisaTM (VbV) or MasterCard SecureCodeTM.